Terms and Conditions

Welcome to our website. By accessing or using this site, you agree to the following terms and conditions:

– All products displayed belong to saida ghomari specializing in Moroccan caftans, takchita, and other luxury designs.

– All images, designs, and content are protected by intellectual property rights. Any unauthorized use is strictly prohibited.

– Prices listed include VAT (if applicable) unless otherwise stated.

– The brand reserves the right to modify prices or update products without prior notice.

– Customers are responsible for verifying sizes and colors before completing a purchase.

– Order confirmation constitutes final approval of the order details and payment.

Privacy Policy

We value your privacy and are committed to protecting your personal information.

We collect basic information (name, phone number, address) solely to process and deliver your order.

Your personal data is not shared with third parties except when required for delivery purposes.

Payment details are processed securely through trusted payment gateways.

By using our website, you consent to this Privacy Policy.

Delivery Policy

Orders are delivered within 2 to 5 business days depending on the customer’s location.

Delivery is free for the first three orders placed by each customer.

After the third order, a fixed delivery fee applies depending on the area.

All items are carefully packaged to ensure they arrive in perfect condition.

In case of unexpected delays, we will contact the customer directly.

Cancellation & Refund Policy

Order cancellation is free of charge and can be made before shipment.

Once the order is shipped, it cannot be canceled.

Returns are not accepted due to the nature of the products (custom-made designs and sizing).

In case of an error from our side (wrong size or damage during delivery), please contact us within 24 hours of receiving the order for resolution